Last updated: September 24, 2026
Welcome to Omni Prime Shop, an online retail store at useomniprime.shop (the “Site”) owned and operated by OMNI PRIME LLC, a limited liability company organized under the laws of the United States, with its registered address at 98 Coates Rd, Hinesville, Georgia 31313, United States (referred to throughout this document as “OMNI PRIME LLC”, “we”, “us”, or “our”).
These Terms of Service (the “Terms”) govern your access to and use of the Site, including any content, functionality, and services offered on or through the Site, whether as a guest or as a registered user. Please read these Terms carefully before you start using the Site. By accessing, browsing, creating an account on, or placing an order through the Site, you accept and agree to be bound by these Terms and by our Privacy Policy and Cookie Policy, which are incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Site.
1. Eligibility and Acceptance
1.1 By using the Site, you represent and warrant that you are at least 18 years of age, or the age of legal majority in your jurisdiction of residence, and that you have the legal capacity to enter into a binding contract with OMNI PRIME LLC. The Site is intended for use by individuals located in the United States and is not directed at children.
1.2 OMNI PRIME LLC may amend these Terms at any time by posting the revised Terms on the Site with an updated “Last updated” date. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes. We encourage you to review these Terms periodically.
1.3 If we have provided a translation of the English language version of these Terms, you agree that the translation is provided for convenience only and that the English language version will govern your access to and use of the Site in the event of any conflict or ambiguity.
2. Description of Our Service
2.1 Omni Prime Shop is a curated online store offering a select catalog of home, organization, and pet-care products. OMNI PRIME LLC operates the Site directly and is the merchant of record for all sales made through the Site.
2.2 To provide you with a broad and competitively priced product catalog, a portion of the items listed on the Site are fulfilled through a network of third-party manufacturing, warehousing, and logistics partners located both within the United States and internationally, rather than from inventory physically held by OMNI PRIME LLC at all times. This means that, depending on the specific product you order, your item may be shipped directly to you from the supplier or fulfillment center responsible for that product. We disclose applicable processing and shipping windows on each product page and during checkout, and we work only with partners who meet our quality and service standards, but delivery timeframes, packaging, and carrier selection may accordingly vary from product to product.
2.3 We reserve the right to modify, suspend, or discontinue the Site or any part of our product catalog at any time, with or without notice, and we shall not be liable to you or any third party for any such modification, suspension, or discontinuation.
3. Accounts and Registration
3.1 You may be required to create an account to access certain features of the Site, such as order tracking, saved addresses, or wishlists. You agree to provide accurate, current, and complete information during registration and to keep such information up to date.
3.2 You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account, whether or not authorized by you. You agree to notify us immediately at contact@useomniprime.com of any unauthorized use of your account or any other breach of security.
3.3 We reserve the right to suspend or terminate your account, at our sole discretion, if we believe you have violated these Terms, provided false information, or engaged in fraudulent, abusive, or illegal activity.
4. Products, Pricing, and Availability
4.1 We attempt to display product colors, dimensions, and details as accurately as possible; however, we do not warrant that product descriptions, photographs, or other content on the Site are accurate, complete, reliable, current, or error-free. Actual colors may vary slightly depending on your display settings.
4.2 All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right, at any time, to correct pricing errors, refuse or cancel any order reflecting a pricing error, and to limit quantities purchased per person, per household, or per order.
4.3 Availability of products is not guaranteed and may change without notice. If a product you have ordered becomes unavailable after your order is placed, we will notify you and issue a full refund for that item, or offer you a comparable substitute at your option.
5. Orders and Payment
5.1 Placing an order through the Site constitutes an offer by you to purchase the selected products subject to these Terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in pricing or product information, or issues identified by our fulfillment partners.
5.2 Payment must be made in full at the time of order using one of the payment methods made available on the Site. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and you authorize us (or our third-party payment processor) to charge the full order amount, including applicable taxes and shipping fees, to that payment method.
5.3 We use reputable third-party payment processors to handle transactions on the Site. We do not store your full payment card details on our servers. Please refer to our Privacy Policy for further information on how payment information is handled.
6. Shipping, Delivery, and Risk of Loss
6.1 Estimated shipping and delivery times are provided on product pages and at checkout for informational purposes only and are not guaranteed. Because certain items are fulfilled through our supplier and logistics network as described in Section 2.2 above, delivery times may vary depending on the origin location and processing time of the specific supplier handling your item, seasonal demand, customs processing for items shipped from outside the United States, and other factors outside our control.
6.2 Title and risk of loss for products pass to you upon our (or our fulfillment partner’s) delivery of the product to the shipping carrier. We are not responsible for delays, loss, or damage caused by shipping carriers, customs authorities, or other third parties once an item has left our or our supplier’s facility, although we will make commercially reasonable efforts to assist you in resolving shipping issues.
6.3 If your order contains multiple items sourced from different suppliers, your items may arrive in separate packages, at different times, and from different points of origin. This does not affect your rights under our Refund and Returns Policy.
7. Returns, Refunds, and Cancellations
7.1 Our Refund and Returns Policy, available on the Site, forms part of these Terms and describes the timeframes and conditions under which you may request a return, exchange, or refund.
7.2 Refunds, when approved, will be issued to the original payment method within a commercially reasonable time following our receipt and inspection of a returned item, or following our determination that a refund is warranted without requiring a return (for example, in the case of items that are impractical to return due to their sourcing).
7.3 We reserve the right to deny a refund or return request that does not comply with our Refund and Returns Policy or that we reasonably believe to be fraudulent or abusive.
8. Prohibited Uses and User Conduct
You agree not to, and not to assist or permit any third party to:
- use the Site for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation;
- impersonate or attempt to impersonate OMNI PRIME LLC, an employee of OMNI PRIME LLC, another user, or any other person or entity;
- engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which may harm OMNI PRIME LLC or users of the Site;
- use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission;
- attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site;
- submit false, misleading, or fraudulent information, including in connection with orders, payments, returns, or account registration;
- upload or transmit viruses, malware, or any other malicious code; or
- use the Site to advertise or offer to sell or buy any goods or services for any business purpose that is not authorized by OMNI PRIME LLC.
9. Intellectual Property Rights
9.1 The Site and its entire contents, features, and functionality (including but not limited to all text, graphics, logos, button icons, images, product photography, audio clips, data compilations, and software, and the design, selection, and arrangement thereof) are owned by OMNI PRIME LLC, our licensors, or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
9.2 “Omni Prime Shop,” the Omni Prime logo, and other marks displayed on the Site are trademarks or trade dress of OMNI PRIME LLC. You must not use such marks without our prior written permission. All other trademarks, product names, and company names or logos mentioned on the Site are the property of their respective owners and are used for identification purposes only.
9.3 You are granted a limited, non-exclusive, non-transferable, revocable license to access and make personal, non-commercial use of the Site. This license does not include any right to resell or make any commercial use of the Site or its contents, any collection or use of any product listings, descriptions, or prices, or any use of data mining, robots, or similar data-gathering and extraction tools.
10. User-Generated Content
10.1 If the Site permits you to submit product reviews, ratings, photographs, questions, or other content (“User Content”), you grant OMNI PRIME LLC a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with the Site and our business, including in marketing materials, without any compensation to you.
10.2 You represent and warrant that you own or otherwise control all rights in your User Content, that the User Content is accurate, and that use of your User Content as described in this Section will not infringe or violate the rights of any third party.
10.3 We reserve the right, but have no obligation, to monitor, edit, or remove any User Content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, or otherwise objectionable or in violation of these Terms.
11. Third-Party Links and Services
The Site may contain links to third-party websites or services that are not owned or controlled by OMNI PRIME LLC, including payment processors, shipping carriers, and social media platforms. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.
12. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE, AND ALL PRODUCTS, CONTENT, AND SERVICES OFFERED THROUGH THE SITE, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. OMNI PRIME LLC DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OMNI PRIME LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE OR ANY PRODUCTS PURCHASED THROUGH THE SITE. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF OMNI PRIME LLC ARISING OUT OF OR RELATING TO THESE TERMS EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE AMOUNTS YOU HAVE PAID TO OMNI PRIME LLC IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
14. Indemnification
You agree to defend, indemnify, and hold harmless OMNI PRIME LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site, including but not limited to any use of the Site’s content other than as expressly authorized in these Terms.
15. Governing Law and Dispute Resolution
15.1 These Terms and any dispute arising out of or related to them or the Site shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of laws principles, except to the extent preempted by, or inconsistent with, federal law.
15.2 Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall first be addressed informally by contacting us at contact@useomniprime.com. If a dispute is not resolved within thirty (30) days, either party may pursue the dispute in the state or federal courts located in Georgia, and you consent to the personal jurisdiction of such courts and waive any objection to venue in such courts, except where such waiver is prohibited by applicable consumer protection law.
15.3 Nothing in this Section shall be construed to waive any rights you may have under applicable consumer protection laws that cannot be waived as a matter of law.
16. Force Majeure
OMNI PRIME LLC shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, labor shortages, or shortages of transportation facilities, fuel, energy, labor, or materials, and disruptions affecting our suppliers or logistics partners.
17. Termination
We may terminate or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe violates these Terms, is harmful to other users of the Site, or is harmful to our business interests. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.
18. General Provisions
18.1 Entire Agreement. These Terms, together with our Privacy Policy, Cookie Policy, and Refund and Returns Policy, constitute the entire agreement between you and OMNI PRIME LLC regarding the Site and supersede all prior agreements and understandings.
18.2 Severability. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
18.3 No Waiver. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
18.4 Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
19. Contact Us
If you have any questions about these Terms, please contact us at:
OMNI PRIME LLC
98 Coates Rd
Hinesville, Georgia 31313
United States
Email: contact@useomniprime.com
